Accommodations
We are dedicated to providing an accessible festival experience to all fans. Freaky Deaky will feature an array of accessible features, including parking, restrooms, viewing platforms, and more.
Continue reading to learn more about the efforts we are taking to ensure everyone has a great festival experience.
Festival Grounds
Disco Presents festival sites are generally flat and consist of a mixture of surfaces, such as dirt/sand paths, grass, and blacktop/concrete. As with any outdoor setting, rain can impact the conditions. Distances between areas in the festival sites and between stages can be very large.
The festival ADA team can assist patrons with disabilities with mobility around the festival grounds. Please visit the Request Accommodation section below.
Entering the Festival
For cars: All disabled patrons will enter event parking and request ADA parking by showing state-issued ADA documentation, such as hangtag or license plate sticker/registration. Companion cars must arrive together. No spaces are saved for a later arrival.
Viewing Platforms
Disco Presents festivals incorporate elevated accessible viewing platforms at each stage, generally next to VIP sections. These accessible viewing platforms are intended for guests who use wheelchairs, have significant mobility disabilities, or have difficulty standing for long periods of time. Staff and/or security will manage the viewing platform accordingly.
Customer Service
Customer service is one place where guests with disabilities can get information and request services inside the festival grounds.
Look for the ADA customer Service tent & flags located next to the main festival box office.
Restrooms
Disco Presents festivals include accessible port-a-potties in both festival and camping areas adjacent to the general restroom facilities and always near the accessible viewing platforms.
Powered Mobility Devices
Motorized wheelchairs and three- or four-wheeled scooters are permitted at Disco Presents festivals. For safety reasons, guests may NOT use personal golf carts, all-terrain vehicles, two-wheeled scooters, or motorbikes, either in the venue itself or in the parking and camping areas.
Prescription Medicine
Prescriptions must have a prescription label and matching photo ID. Prescription bottles may only have one medication as described on the bottle, prescription not expired, and an appropriate amount for the time of the event. For the safety of our staff and patrons, please dispose of all medical waste/syringes in the proper receptacles in our medical tents. Guests needing a refrigerated or cool location to store their medicines can request such arrangements via the Request Accommodation form below.
Special Dietary Needs
If a patron has special medical dietary restrictions, a personal amount of food will be allowed into the festival, if accompanied by a doctor’s note. Please use the Request Accommodation form below with any questions or concerns.
Interpreting Services
Please make your requests as early as possible, preferably 60 days prior to the festival. Please use the Request Accommodation form below with any questions or requests.
Website
For specific questions or concerns about the accessibility of any event or particular web page owned by Disco Presents, please contact us via the Request Accommodation form below. If you do encounter an accessibility issue with our web pages please be sure to specify the web page in your email, and Disco Presents will make all reasonable efforts to make that page accessible.
Disco Presents festivals are committed to facilitating the accessibility and usability of all its websites, including our festival websites, for all people with disabilities. Disco Presents festivals are in the process of implementing the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA) as its web accessibility standard. The Disco Presents festival website will be tested on a periodic basis with assistive technology such as screen readers and by engaging users with disabilities who use these technologies.
Please use the Request Accommodation form below with any questions or requests.
Additional Auxiliary Aids and Services
For any other questions or requests regarding auxiliary aids and/or services not covered in the paragraphs above, please contact us via the Request Accommodation form below.
Service Animals
Disco Presents festivals welcome and support the rights and attendance of all persons with disabilities that rely on the special skills of a trained service animal. What we DO NOT support, and will not tolerate, are pets being misrepresented by their owners as service animals. Please leave your pet at home.
Service Animal Definition
A ‘service animal’ is defined as “any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability. The work or tasks performed by a service animal must be directly related to the handler’s disability.” Emotional support or comfort animals are not considered service animals under the ADA and therefore are not allowed at Disco Presents festivals. Please note that all service dogs, including those from out of state, are subject to local dog ordinances, which include a valid rabies certificate.
Service Animal Policies
For patrons with disabilities who wish to bring their legitimate service animal to Disco Presents festivals, Disco Presents asks that you review and follow the policies outlined below:
- Service animals must be accompanied by the handler with the disability at all times.
- Service animals must be under the control and supervision of their handler at all times.
- Service animals are not permitted to be left unattended under any circumstances.
- Handlers must be prepared to clean up after their animals at all times.
- We reserve the right to remove and/or refuse access to any service animal from the campgrounds or venue if that animal is deemed a health or safety threat to festival patrons, staff, or other service animals or in violation of these policies.
- All service animals must be credentialed by the Disco Presents festival staff (see Service Animal Procedures).
Service Animal Procedures
All patrons with disabilities attending Disco Presents festivals this year with a service animal must have that animal credentialed by Disco Presents festivals staff before entering the main gate. Accessibility staff will perform this process quickly and respectfully.
Upon arrival at Disco Presents festivals, come to the Access Tent in front of the front gates. Staff will speak with you, record your contact information, and provide a collar tag for your service animal. Security staff will be looking for all animals to have a properly credentialed Disco Presents festival collar tag.
Remember, service animals are allowed. All other dogs are not!
